We conduct a detailed verification of every company that would like to access the Platform. The key areas are: seniority on the market, connections, experience of decision-makers and business profile.
We constantly monitor the Platform and identify users whose actions may indicate a planned theft of cargo or an attempt to scam transport services.
We respond to user reports made to us directly or through social media.
We care about timely payment of liabilities for transactions concluded on the Platform. Companies with a poor payment reputation are given the status of multi-debtor, which accelerates debt collection actions and decisions about blocking access to the Platform.
Who can have their contract terminated? Companies that repeatedly avoid timely payments and apply unacceptable clauses in transport orders. The starting point is the Platform's regulations, which describe the applicable provisions.
Return to #safeTRANSactions is a corrective program under which we allow companies that have lost access to our Platform to return to the Trans.eu community. The return is possible only under the conditions strictly defined in the regulations of the program. The Trans.eu Security Team supervises the observance of these terms.
How you can take care of security of your company
Based on the User's activity on the Platform or the information and documents added by them, you will see the following:
Do you have doubts about a contractor or are you a witness of the Trans.eu regulations being violated? Use the form below.