Privacy policy

Among the many values pursued by Trans.eu Group S.A. with its head office in Wysoka, i.e. the Administrator of the website available at www.trans.eu (hereinafter: “Platform”), the strongest emphasis is placed on ensuring the safety and satisfaction of the Platform users. The key to success is the actions taken by the Administrator in order to enable users to safely use the services offered within the Platform and the Trans messenger. The Administrator endeavors to ensure proper protection of personal data provided by users.

Privacy statement

This document regulates the policy applied by Trans.eu Group S.A. with its head office in Wysoka, 4 Chabrowa street, 52-200 Wysoka, entered into the Register of Entrepreneurs, kept by the District Court for Wrocław-Fabryczna in Wrocław, VI Commercial Division of the National Court Register under number 0000720763, Tax Identification Number: 8942764658, REGON: 932920615 (hereinafter: “Administrator”) and its subcontractors and affiliated entities, in the scope of the protection of users’ personal data and information that may constitute a trade secret of the user’s enterprise.

This policy applies to services offered by the Administrator via the website www.trans.eu. It does not include websites and services of third parties which can be accessed via links on the abovementioned sites.

Cookie files

The Administrator uses so-called “cookies” to track users’ visits, save their preferences and adapt the offered services to them. The abovementioned files are also used to prepare general statistics on the use of the Platform by users. It is possible to disable cookies in a web browser, after which the use of services will still be possible, however, some difficulties may occur.

Data in Google Analytics

The traffic on the Administrator’s websites is monitored by the Google Analytics analytical system, the purpose of which is to collect data about the use of websites and their popularity. These data (e.g. the used browser or IP address) will never be made available by the Administrator to third parties.

Collected data

In order to use the services and products offered by the Administrator, you must register an account via the Trans Messenger or the form available on the website.

During registration, you have to provide the following data: name and surname, e-mail, gender, as well as data on professional preferences and qualifications. The data is also collected passively, i.e. through the operation of the website (e.g. IP address, resolution, location, browser type).

The data is provided voluntarily. The failure to provide personal data will result in the inability to establish cooperation.

Use of data

Personal data will be processed:

  • to prepare for concluding, conclude and then implement a license agreement and a contract for the provision of access to services provided by the Administrator (in particular to enable potential contractors to contact Users and enter into transactions with them) – Article 6 par. 1b of GDPR;
  • to provide electronic services – including delivery of newsletter – Article 6 point 1b of GDPR;
  • to perform direct marketing (including the extent to which the user has consented to receive commercial information – also for the purpose of providing this type of information) – as the legitimate interest of the Administrator or a third party – Article 6 point 1f of GDPR;
  • in connection with profiling – as the legitimate interest of the Administrator or a third party – Article 6 point 1f of GDPR;
  • to fulfill the legal obligation incumbent on the Administrator (accounting and tax obligations) – Article 6 point 1c of GDPR.

The Administrator also processes the personal data of derivative users registered on the Platform which are made available to the Administrator by the user – in order to make it possible for a derivative user to use the Administrator’s services (Article 6 1f of GDPR).

The personal data provided in the contact form is processed by the Administrator in order to establish and pursue contact as well as to answer the question – Article 6 point 1f of GDPR. Personal data will be processed for the period necessary to establish and pursue contact and provide an answer by the Administrator.

The Administrator may use the collected personal data also to send to the user, upon their consent expressed in accordance with the provisions of the Terms and Conditions of the Platform, information on current and future products and services offered by the Administrator. This information will be sent via e-mail or the Trans messenger in the form of an information or advertising campaign. However, the user may resign from receiving such information by sending a message to info@trans.eu (the so-called withdrawal of consent to receive commercial information). In the scope of personal data, withdrawal of consent is possible at any time, although it does not affect the processing of personal data carried out before its withdrawal.

After the withdrawal of the consent to receive commercial information, messages may still be sent to the user as part of an information newsletter, regarding changes in software, Terms and Conditions of the Platform, etc.

Recipients of personal data

The Administrator informs that the recipients of personal data may be companies from the Trans.eu capital group as well as subcontractors, to the extent necessary to provide technical facilities for the provision of services, such as IT service providers and entities dealing with service support. The Administrator shall exercise due diligence in the transmission of data, using measures and safeguards that prevent access to data by unauthorized persons (including SSL, encrypted connections).

The personal data will not be made available to other third parties without the user’s consent, except in the circumstances in which the transfer takes place as a result of legitimate demand of an authorized entity (including law enforcement agencies or the court of law).

The period of data storage

Personal data will be processed and stored by the Administrator for the period necessary to perform the contract concluded between the user and the Administrator and for the time during which claims can be filed in connection with the transactions concluded on the Platform by other users, and also in connection with the use of the Platform by users and derivative users. In addition, data can be stored for the purpose of preventing fraud, for statistical and archiving purposes.

To the extent that data is processed on the basis of consent – we will process it until the withdrawal of this consent, which does not affect the legality of the processing carried out on the basis of consent before its withdrawal. The personal data processed on the basis of legitimate interest will be processed up to the time of objecting to the processing. In addition, the data will not be processed if it is no longer necessary for the purpose for which it was collected.

In order to execute the contract, the personal data will be processed in an automated manner (including in the form of profiling), however, it will not have any legal effects on the user or the derivative user or substantially affect their situation. The purpose of profiling is to collect information about the activity within the Platform and the preferences of the user or derivative user, which allow to better adapt the offer and messages addressed to users and derivative users, as well as to detect events that may threaten the safety of users and derivative users.

At the same time, the Administrator will store personal data for the period for which it is obliged to store them or documents containing them in order to document the fulfillment of legal requirements and make it possible for public authorities to control their fulfillment.

The rights of the data subject

The user has the right to access personal data, correct and update them, object to data processing based on legitimate interest, delete data, limit processing and the right to transfer data. After confirming the user’s identity, the Administrator will implement the indicated rights on the basis of the law. The Administrator will make all reasonable efforts to satisfy the user’s requests regarding personal data, unless such data must be kept due to the applicable law or other legitimate interests of the Administrator. The Administrator allows the user to rectify most of their personal data independently by editing the account on the Platform.

Security

In order to ensure security, the Administrator:

  • uses SSL encryption,
  • allows access to the account only after entering the correct login and password (it is recommended to set up passwords consisting of at least 6 characters and containing uppercase and lowercase letters, special characters, and digits), which should be kept secret by the user,
  • controls the methods of gathering, storing, and processing information, including physical security measures, to protect against unauthorized access to the system,
  • grants access to personal data only to employees, contractors and representatives who must have access to them in order to process them for the needs of the Administrator. In addition, pursuant to the contract, they are obliged to maintain strict confidentiality, and in the event of failure to fulfill these obligations – they may suffer consequences, including the termination of cooperation.

Privacy Policy statement

This privacy policy came into force on 26/03/2019. The Administrator reserves the right to change the Privacy Policy if it is necessary as a result of modifications to our policy, management, law or jurisdiction. The changes will be effective from the day they are published at https://www.trans.eu/en/privacy-policy/ with an indication of the date of their introduction.

Contact info

If you have any questions or remarks regarding the privacy policy, please contact the Administrator: Trans.eu Group S.A. ul. Chabrowa 4, 52-200 Wysoka, email: info@trans.eu.