In order to support our customers during this demanding period, we have prepared a short instruction on how to follow the basic security rules.
1. First of all check your partner’s documents and compare the data with an official database.
If you find any differences in name, address etc., don’t hesitate to ask for an explanation.
2. Ask if your partner has a licence and an insurance policy.
While verifying the partner’s insurance policy, pay particular attention to the scope of protection, limit of liability and confirmation that the insurance premium has been paid.
3. Whenever possible, cooperate only with trusted partners – if you have any doubts, ask for recommendations from their regular business partners.
Before you conclude the transaction, you can also check if your partner has positive opinions on Trans.eu and other Internet websites.
We strongly encourage to confirm transactions only by using Messenger and “Accept the offer” button. This is the only way to rate the business partner after the transaction. If you decide to confirm transaction not using the Messenger, please compare carefully your partner’s data (especially mail and phone) with those visible in System Trans.
Remember that only detailed verification helps you to maintain a high level of security.
If you have any doubts, ask our customer service for help – we will be happy to provide you with assistance.