Important changes in the messenger and in the field of security on Trans.eu Platform

Dmitrij Sadovskij 27.05.2020

Important changes in the messenger and in the field of security on Trans.eu Platform

As planned, on the new Trans.eu Platform we have added new functionalities, which are designed to automate everyday work and facilitate the management of transport orders.

Recent changes are mainly related to the #safeTransactions program and the strengthening of transaction security. Several important and expected functional changes have also been implemented in the messenger.

Below we present functions that are available to all customers after logging into the platform.

1. Possibility of suspending cooperation with the contractor

At the moment, to ensure even more security and quick exchange of information, any employee with administrative rights will be able to change the status of cooperation with a given contractor and communicate the change to their colleagues faster.

Possibility of suspending cooperation with the contractor

Changing the status of cooperation to “suspended” means that no one from your company will be able to work with the contractor. The company panel will be marked in red and the “Accept offer” button will be inactive.

Possibility of suspending cooperation with the contractor

The reason for the suspension will be shown in the company details and only employees of the company that has changed the status will be able to see it. The administrator can change the status and unblock the Contractor at any time.

Possibility of suspending cooperation with the contractor

Suspending cooperation with a given contractor means that:

  • Publications of the blocked company are on hold and do not show up when working in groups with your company’s employees.
  • Offers of this company will be visible on the exchange (in the line of the exchange offer the name of the company will be marked in red), but it will not be possible to accept them.
  • No employee of your company will be able to enter into transactions on the exchange until cooperation is resumed.
  • The information is sent immediately and increases the security of your company.

It is worth noting that annotations about the status of a contractor are received on the platform only by employees of the company that has changed the status of the contractor’s Cooperation.

Learn more in the article on help.trans.eu

Submitting a vehicle offer to many unloading places

This is an important functionality that, as we know, many companies have been waiting for.

Now, if we want to mark more than one unloading place, we can add up to 10 proposals of unloading places in one offer. This is possible in the offer submission window and from the map level, where you can select entire countries, regions, or specific postal codes. Such an offer will appear on the exchange if at least one of the unloading places is in the filter.

This is how you can mark the unloading places on the map:

unloading places on the map

Here you can add additional unloading places when adding an offer:

unloading places on the map

At the same time, the responsiveness of the offer submission window has been improved.

Messages highlighted in color

This is a small modification but it considerably simplifies everyday work. At the moment, each new message is highlighted in color and blinking in the messenger panel, just like the minimized chat window at the bottom of the desktop. Users can now better manage the flow of incoming messages.

Messenger users will also notice that the chat window has been enlarged and there is even more room for conversation.

Messages highlighted in color

New, extended contact search module

Two more functionalities have been implemented in the messenger panel. In addition to the fact that Users can remove a contact from the list, people searching for recent conversations in the messenger can find them by entering one of the following details:

  • company name
  • TransId
  • TransOffice
  • First name and last name
  • e-mail

A business card preview allowing quick analysis of the contractor’s data has also been added. Hovering over a contact shows the contact details, date of registration on the Trans.eu platform and the company’s rating.

New, extended contact search module

We invite you to follow all the changes of the Trans.eu Platform on our blog or help site help.trans.eu

“Trans.eu” is a new generation logistics platform

„Trans.eu“ platform – the simplicity of road transport management. It’s access to the largest database of companies in Europe and an integrated freight exchange.

  • Keeping order in managing transport and subcontractors
  • Control of loads
  • Comparison of rates
  • Order templates and reporting tools
  • Automation of forwarders’ work
  • Increased profitability on freights

Join the Trans.eu Platform

freight exchange